Effective Date: June 1, 2025
Welcome to Livenza, a linen lifestyle brand offering effortless style and breathable comfort—proudly part of the TwoSky Retail network. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit linenluxen.com.
1. Information We Collect
When you browse or shop with us, we may collect:
- Contact information (name, email, phone)
- Shipping and billing addresses
- Payment details (handled securely via trusted payment providers)
- Order history
- Technical data such as browser type, IP address, and device information via cookies
2. How Your Information Is Used
We use this information to:
- Process and ship your orders
- Communicate with you regarding purchases
- Offer customer support and respond to inquiries
- Send promotional emails (only if you opt in)
- Improve website performance and user experience
3. Sharing Your Data
We respect your privacy. Your data is never sold or misused. It is only shared with secure service providers such as payment gateways, shipping carriers, and analytics tools to serve you better.
4. Use of Cookies
We use cookies and similar tracking tools to enhance your shopping experience, analyze site traffic, and remember your preferences. You may adjust your browser settings to manage or block cookies.
5. Your Rights
Depending on your region, you may have the right to:
- Access, edit, or delete your personal data
- Opt out of marketing communications
- Request a copy of the data we hold about you
Contact us anytime at hello@twoskyretail.com to manage your data preferences.
6. Data Retention
Your data is retained only as long as necessary for fulfillment, legal compliance, or customer service purposes.
7. Security
We implement SSL encryption, secure servers, and best practices to keep your personal data safe and protected from unauthorized access.
8. Changes to This Policy
We may update this Privacy Policy as our services evolve. Updates will be posted with a new effective date. Please check back periodically.
9. Contact Information
If you have any questions or concerns about your data or this policy, please contact us:
Email: hello@twoskyretail.com
Website: linenluxen.com